Find answers to the most common questions about Brielle Élan.
Frequently Asked Questions
What is your payment policy?+−
We accept various payment methods, including major
Bank transfers, Cash payment. P:S 70% of total bill payments must be completed before production begins.
100% Payments is required before delivery.
Do you offer international shipping?+−
Yes, we ship worldwide. Shipping fees and delivery times vary depending on your location. You will see shipping options at checkout.
Can I return or exchange an item?+−
Due to the bespoke nature of our garments, we are unable to accept returns, refunds, or exchanges. We are committed to ensuring your satisfaction through our detailed consultation and fitting process.
How do I care for my garment?+−
We recommend dry cleaning for all our garments to maintain their quality and longevity. Please refer to the care label on your item for specific instructions.
How can I contact customer service?+−
You can reach us via the contact form on our website or email us at info@unikmecouture.com. We aim to respond within 24 hours.
Do you accept fabrics?+−
Please check our price guide to ascertain which category we accept fabrics
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